Payment Policy

Last updated: June 25, 2026

Thank you for shopping with Latte. This Payment Policy explains how payments are handled when you place an order on our website.

Accepted Payment Methods

Latte accepts the payment methods shown at checkout. Available payment options may vary depending on your location, device, currency, and the payment providers enabled on our store.

Common payment methods may include credit cards, debit cards, and other secure payment options displayed during checkout.

Payment Security

All payments are processed through secure third-party payment providers. Latte does not directly store your full credit card number or complete payment details.

Payment information is handled by the payment provider according to its own security standards and privacy practices.

Order Confirmation

After your payment is successfully submitted, you may receive an order confirmation email with your order details.

If you do not receive an order confirmation, please check your spam or promotions folder. You can also contact us at support@dearlatte.com for help.

Payment Authorization

When you place an order, your payment method may be authorized before the order is processed.

If payment authorization fails, your order may not be completed. Please check that your payment details, billing address, and card information are correct before trying again.

Billing Information

Please make sure your billing information is accurate and matches the details connected to your payment method.

Incorrect billing information may cause payment delays, failed authorization, or order cancellation.

Payment Review

For customer protection and fraud prevention, some orders may be reviewed before processing.

Latte may contact you if additional information is needed to verify an order. We may cancel or refuse an order if payment appears unauthorized, suspicious, incomplete, or in violation of our policies.

Failed Or Declined Payments

If your payment is declined, please try the following:

Check that your card number, expiration date, CVV, and billing address are correct.

Confirm that your card has sufficient funds or available credit.

Contact your bank or card provider to approve the transaction.

Try another payment method shown at checkout.

Latte cannot override a declined payment decision made by your bank or payment provider.

Refunds

Approved refunds are issued to the original payment method used at checkout.

Refund processing time may vary depending on your bank, card issuer, or payment provider. It may take several business days for the refund to appear in your account after it has been issued.

Payment Disputes

If you have a question about a charge, please contact us first at support@dearlatte.com with your order number.

We are happy to review your order and help resolve payment concerns.

Contact Us

If you have questions about payment, billing, or order confirmation, contact us at:

support@dearlatte.com