Privacy Policy
Last updated: June 25, 2026
At Latte, we respect your privacy and are committed to protecting the personal information you share with us when you visit our website, place an order, contact support, or subscribe to our emails.
Information We Collect
We may collect the following information when you use our store:
Name
Email address
Shipping and billing address
Phone number
Order details
Payment-related information processed by our payment providers
Customer service messages
Website usage information, such as pages viewed, device type, browser type, and basic analytics data
How We Use Your Information
We use your information to:
Process and fulfill orders
Provide order updates and customer support
Respond to questions or requests
Improve our website, products, and shopping experience
Send marketing emails if you choose to subscribe
Prevent fraud, unauthorized activity, or misuse of our website
Comply with legal, tax, accounting, and business obligations
Payment Information
Latte does not directly store full credit card numbers. Payments are processed through secure third-party payment providers. These providers handle payment information according to their own security and privacy practices.
Email Marketing
If you subscribe to our email list, we may send you updates about new products, dog-care routines, promotions, or store news. You can unsubscribe at any time by using the unsubscribe link in our emails or by contacting us.
Cookies and Tracking
Our website may use cookies and similar technologies to support site functionality, remember preferences, analyze traffic, and improve the shopping experience. You can adjust cookie settings through your browser, but some store features may not work properly if cookies are disabled.
Sharing Your Information
We may share necessary information with trusted service providers who help us operate our store, including:
Payment processors
Shipping and fulfillment partners
Email service providers
Website hosting and analytics providers
Customer support tools
We do not sell your personal information.
Data Security
We use reasonable safeguards to help protect your information. However, no online system is completely secure, and we cannot guarantee absolute security.
Data Retention
We keep personal information only as long as necessary for order fulfillment, customer support, business records, legal compliance, and legitimate store operations.
Your Rights
Depending on your location, you may have the right to request access, correction, deletion, or restriction of certain personal information. To make a request, contact us at support@dearlatte.com.
Children’s Privacy
Latte is not intended for children under 13. We do not knowingly collect personal information from children.
International Customers
If you access our website from outside the country where our store or service providers operate, your information may be processed in another country. By using our website, you understand that your information may be transferred and processed as needed to provide our services.
Updates To This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.
